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The following is the entire Operations
Management video clip library from Irwin/McGraw-Hill. These files
can be played using the standard Microsoft Media Player that is included
with Windows 98 and Windows 2000. Click on the file name to play the
clip immediately. Right-click on the file name to download the file
to your computer. Note these files are all at least 5 MB in
size, so playing or downloading them using a low speed modem connection
could take over an hour.
Link to the Experimental
Streaming Video Page to learn more about the feasibility of using
video streaming technology. This technology does not require the
file to be downloaded prior to playing. Further, the streaming files
are much smaller than the ".avi" files that are referenced on
this page.
Note: These video clips can be used for
educational purposes only!
Volume
I (Tapes 1 and 2) (64-4043-01 -1 ISBN 0-256-12349-7)
Tape
1
Lean
Production (13 minutes) This segment shows and discusses how Lean
Production is used at Caterpillar, Cummins Engine, and Navistar.
Interviews with upper management at the three companies bring out
the importance of customer-driven "pull" systems and how the
companies employ JIT, Kanban, Jidoka, and MRP II to perform better.
|
FILE
NAME
|
CONCEPT
|
DESCRIPTION
|
AVAILABLE
FROM
|
TIME
IN
|
TIME
OUT
|
|
LP1.avi
|
Lean Production
|
Definition
|
Student CD, Website
|
2:20
|
2:40
|
|
LP2.avi
|
Lean Production
|
Other definitions
|
Website
|
3:42
|
3:55
|
|
LP3.avi
|
Lead Time
|
Reduction Example
|
Instructor CD,
Website
|
5:00
|
5:38
|
|
LP4.avi
|
Flexibility
Multimodels
|
Caterpillar
|
Student CD, Website
|
6:10
|
7:06
|
|
LP5.avi
|
Group Technology
|
Example Cummins
|
Instructor CD,
Website
|
7:50
|
8:31
|
|
LP6.avi
|
Jidoka
|
Example/Definition
Quality as the
source
|
Student CD, Website
|
8:32
|
9:21
|
|
LP7.avi
|
Inventory turns
|
Example
|
Website
|
9:40
|
10:31
|
|
LP8.avi
|
MRPII
|
Description/Example
- Navistar
|
Student CD, Website
|
11:43
|
13:13
|
Volume
I, Tape 1
Quality
(13 minutes) George Bush at the Baldrige Award ceremony opens this
segment, which goes on to list the seven basic tools.
Then Zytec, Motorola, and Hewlett Packard are used as examples.
|
FILE
NAME
|
CONCEPT
|
DESCRIPTION
|
AVAILABLE
FROM
|
TIME
IN
|
TIME
OUT
|
|
QC1.avi
|
Quality Imperative
|
President Bush
speaking
|
Website
|
15:26
|
15:55
|
|
QC2.avi
|
Baldrige Award
|
Description
|
Student CD, Website
|
16.39
|
17:15
|
|
QC3.avi
|
Baldrige Criteria
|
Listing
|
|
17:15
|
17:44
|
|
QC4.avi
|
Quality Management
|
Motorola Example
Six-Sigma/Galvin |
Student CD, Website
|
17:45
|
18:46
|
|
QC5.avi
|
Quality/Customer
Focus
|
Zytec Ex./SPC
|
Website
|
18:49
|
19:28
|
|
QC6.avi
|
Quality/Tracking
|
Zytec Andon example
|
Instructor CD,
Website
|
19:52
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20:27
|
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QC7.avi
|
Quality/costs
|
H-P example
|
Website
|
20:30
|
21:06
|
|
QC8.avi
|
Quality Tools
|
Statistical tools
(Cause/effect; check sheet pareto; run chart; histogram control
chart; scattergram)
|
Student CD, Website
|
21:26
|
22:45
|
|
QC9.avi
|
Flow Charts
|
H-P example
Process Improvement |
Instructor CD,
Website
|
23:57
|
24:56
|
|
QC10.avi
|
Pareto diagram
|
H-P example
|
Instructor CD,
Website
|
24:56
|
25:38
|
Volume
I, Tape 1
The
Manufacturing Process (10 minutes) This segment presents the Hayes-Wheelright
continuum, from customized, low-volume to mechanized, high-volume
manufacturing. Most of the
segment is on-site footage from a tool and die shop, Caterpillar, Ford,
and Nucor Steel.
|
FILE
NAME
|
CONCEPT
|
DESCRIPTION
|
AVAILABLE
FROM
|
TIME
IN
|
TIME
OUT
|
|
MP1.avi
|
Product/Process
Matrix
|
Description
|
Student CD, Website
|
28:38
|
30:00
|
| MP2.avi
|
Product/Process
Types
|
Three examples
|
|
30:01
|
30:18
|
|
MP3.avi
|
PPM/Job Shop
|
Machine tools
|
Student CD, Website
|
30:24
|
32:06
|
|
MP4.avi
|
PPM/Batch
|
Caterpillar
|
Student CD, Website
|
32:09
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33:17
|
|
MP5.avi
|
PPM/Assembly line
Ford
|
|
Student CD, Website
|
33:26
|
34:25
|
|
MP6.avi
|
PPM/Continous
|
Nucor Steel
|
Student CD, Website
|
34:28
|
35:42
|
Volume
I, Tape 2
Computer-Integrated
Manufacturing (12 minutes) This segment presents an on-site tour of
the Nucor Steel mini-mill, focusing on the automation system.
Included are interviews with the plant manager, controller, and
caster supervisor. This segment includes good illustrations of controls,
process manufacturing, automation, and productivity.
|
FILE
NAME
|
CONCEPT
|
|
AVAILABLE
FROM
|
TIME
IN
|
TIME
OUT
|
|
NU1.avi
|
Computer Integrated
Manufacturing
|
System explanation
|
Website
|
1:28:45
|
29:14
|
|
NU2.avi
|
Productivity
|
Improvement example
|
Website
|
29:14
|
29:40
|
|
NU3.avi
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Incentives/teamwork
|
Overview, Nucor
|
Website
|
29:45
|
30:15
|
|
NU4.avi
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CIM System
|
Graphic
Illustration
|
Student CD, Website
|
30:18
|
31:02
|
|
NU5.avi
|
CIM/Financials
|
Description
|
Website
|
31:51
|
32:47
|
|
NU6.avi
|
Sequencing
|
Nucor Steel example
|
Website
|
35:28
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35:51
|
Volume
I, Tape 2
Manufacturing
Inventory (11 minutes) This segment contrasts Navistar's high
turnover-low inventory heavy truck manufacturing system with the high
inventory-service parts business at Caterpillar.
Interviews bring out Navistar's reduction efforts as well as
Caterpillar's responsiveness and the corresponding effects on inventory
and costs.
|
FILE
NAME
|
CONCEPT
|
DESCRIPTION
|
AVAILABLE
FROM
|
TIME
IN
|
TIME
OUT
|
|
MI1.avi
|
Inventory Cost
|
|
Instructor CD,
Website
|
1:00:36
|
1:09:20
|
|
MI2.avi
|
Inventory
Definition
|
|
Student CD, Website
|
1:32
|
2:03
|
|
MI3.avi
|
Inventory Costs
|
|
Instructor CD,
Website
|
2:10
|
2:28
|
|
MI4.avi
|
Inventory Part
Numbers
|
Navistar example
|
Website
|
2:47
|
4:14
|
|
MI5.avi
|
Inventory Service
Parts
|
Caterpillar example
|
Student CD, Website
|
6:21
|
7:56
|
|
MI6.avi
|
Inventory Service
|
|
Instructor CD,
Website
|
9:10
|
9:35
|
Volume
I, Tape 2
Service
(11 minutes) This segment features First National Bank of Chicago and
particularly the operations aspect of its check-clearing system. Interviews are included, which help reiterate the point that
service businesses use "operations" principles to deliver
quality "products." (This segment could be used as a
"launch" vehicle for a service section in the course, or as a
"surprise" to illustrate services in the scheduling, or control
segment of the course.)
|
FILE
NAME
|
CONCEPT
|
DESCRIPTION
|
AVAILABLE
FROM
|
TIME
IN
|
TIME
OUT
|
|
SE1.avi
|
Service/Overview
|
Example First
National Bank of Chicago, customer base
|
Website
|
2:51
|
2:55
|
|
SE2.avi
|
Service/ location
|
First National Bank
of Chicago
|
Website
|
2:56
|
3:17
|
|
SE3.avi
|
Service/process
|
Example check
clearing at First National Bank of Chicago
|
Student CD, Website
|
3:30
|
4:12
|
|
SE4.avi
|
Service/ demand,
capacity
|
Example First
National Bank of Chicago
|
Student CD, Website
|
3:57
|
4:54
|
|
SE5.avi
|
Service/scheduling
|
Example First
National Bank of Chicago forecasting workload
|
Instructor CD,
Website
|
5:00
|
5:30
|
|
SE6.avi
|
Service/automation
|
Example, check
processing at First National Bank of Chicago
|
Website
|
5:31
|
6:03
|
|
SE7.avi
|
Service/quality
|
Example First
National Bank of Chicago
|
Instructor CD,
Website
|
7:50
|
8:03
|
|
SE8.avi
|
Service/inventory
|
Interview First
National Bank of Chicago services inventory compared to
manufacturing
|
Instructor CD,
Website
|
8:18
|
8:55
|
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