P304 - Honors Operations Management http://jacobs.indiana.edu/p304/

Section No: 5026, 9:30-10:45 Monday and Wednesday, BU203

Professor F. Robert Jacobs
Office hours: By appointment via e-mail. BU670F

Course overview, objectives, class preparation, participation criteria, and grading.

Book web site (http://www.pom.edu/pom/)

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Date  Topic  Assignment  What should they do? Vote Here  Slides

Internet Resources 

Operations Strategy
Mon Aug 31(c) Course Introduction 

Operations Management 

Operations Processes 

Read: Chapt. 1 M&M Mars - plant tour 

Shoreway Manufacturing 

Wed Sept 2(t) Operations Strategy and Competitiveness  Prepare: Wyatt Earp Case 

Read: Chapt. 2 

Vote  

Wyatt Earp Information 

Mon Sept 7 Customer Focused Operations  Prepare: Great Nuclear Fizzle  Vote Slides
Wed Sept 9(c) Strategic Capacity Planning 
The Great Manufacturing Crapshoot! (in-class)
Read: Chapt. 7
The Great Manufacturing Crapshoot Case
Spreadsheet Simulation
(Simulation, Supl. 17)
Decison Tree Software 
Mon Sept 14(c) Strategic Capacity Planning - Case  Prepare: Shouldice (p. 288) Vote Shouldice Hospital 

Marketing slides

Process Analysis and Design 
Wed Sept 16 Process Reengineering 

Process Design Exercise (in-class)

Read: Chapt. 19

3 MINS and a MAX! 

Read: Deborah Phelps of Showtime (p. 784)

No vote today! Showtime OnLine 
Mon Sept 21(t) Product Design and Process Selection - Services  Read: Chapt. 5 

Prepare: Kinko's Copier Stores (p. 164) 

Vote Kinko's 

Slides

Wed Sept 23(c) Product Design Exercise (in-class) Designing Paper Clips!
Mon Sept 28(c) Product Design and Process Selection - Manufacturing Read: Chapt. 4 

Prepare: Speed Gears, Inc. (A&B) 

Speed Gears Spreadsheet

Vote Slides
Wed Sept 30(c) Waiting Line Models Read:  Supl. 5

Assignment:  Apply Waiting Line Model to Speed Gears Case

Slides
Oct 5 Quiz 1 Slides
Wed Oct 7 SPECIAL ANNOUNCEMENT: Evan Bayh, former governor of the State of Indiana will be our special guest for this class.  (regular class time 9:30-10:45) Question for Governor Bayh
Quality Management
Mon Oct 12 Total Quality Management  Read: Chapt. 6

Prepare: Hank Kolb, Director Quality Assurance (p. 229) 

Vote Malcolm Baldrige National Quality Award 
Wed Oct 14 Statistical Quality Control

In-class SPC exercise

Read: Chapt 6S 

 

Slides
Managing the Supply Chain
Mon Oct 19(c)  Just-In-Time Production Systems

HP JIT Tape 

 

Read: Chapt. 8 

GM and JIT

 Hewlett Packard
Wed Oct 21(t) Inventory Systems for Independent Demand  Read: Chapt. 15
Mon Oct 26(c)  Inventory Systems for Independent Demand (continued) Prepare: Finish Line, Inc.  Vote
Wed Oct 28 Inventory Systems for Dependent Demand: MRP-Type Systems 

Brunswick Motors, Inc. (in-class exercise)

Read: Chapt. 16

Problems 1,2,3 (p. 660) 

Solution to Problems (Microsoft Word file)
Mon Nov 2(c) Finish MRP

SAP R/3 (BU419)

Prepare a spreadsheet and find the optimal solution to the Brunswick Motors, Inc. case. (write-up and spreadsheet due)

Read: Suppl. 16
Enterprise Wide Systems

 

Link to SAP Web Site

Baan IVc (an alternative to SAP)

Wed Nov 4(c) Quiz 2 Quiz 2 - Notes
Project Management
Mon Nov 9 Project Planning and Control Read: Chapt. 3 
Wed Nov 11(c) Project Managmeent Software (BU419) Vote 100 Rules from NASA 
Mon Nov 16 Project Management
(Course Evaluations)
D&A Corvette Case (write-up and printout due)
Wed Nov 18 Case Presentation Brown Forman Distrillers
Nov 23-27 Thanksgiving Recess 
Integrative Case
Mon Nov 30 Integrative Case Exercise 
Fri Dec 4 Pizza Party (tentative)
Nov. 30- Dec. 10 Group Case Work
Thurs Dec 10 Group Case Presentations (1-7pm BU732)  Presentation and dicussion 45 minutes total. Plan on a 30 minute presentation. Black & White Overheads 

Deliverables: Executive Summary (4-6 pages) plus Overheads